Bank Teller Training (MGT 816)
Joliet Junior College has partnered with the Illinois Bankers Association (IBA) to provide short term training for persons interested in an entry level position in banking. According to the Department of Labor, there are over 500,000 bank teller positions in the country and employment is projected to grow. Bilingual skills are especially in demand. This eight week course focuses on the skills new tellers need in today's banking industry. Topics include the basic functions of the banking industry, defines a teller's responsibility within the bank and the most recent compliance information Learn a variety of daily transaction procedures, how to provide quality customer service, how to recognize counterfeit currency, fraud schemes, and the tricks used by con artists. Learn how to complete Currency Transactions and Suspicious Activity reports, and balance a teller drawer.

For more information, email us at contracttrainingsales@jjc.edu.