Industry News

Online Applicant Screening Pose Problems for Applicants and Employers

A growing trend among employers is to conduct job applicant screening online using search engines and social-networking web sites. Since material uploaded to these sites never seems to go away, it is reasonable to question how potential employers will view material that was published when a job applicant was in high school or college.

According to employment law attorney, Jeanine DeBacker with Rosen Black & Dean in Oakland, California, it is important for employers to "remember that people coming into the work force do not always know the proper way to behave." Her point, while kind to job applicants, will probably not change the responses of hiring mangers to what they encounter on these sites.

In 2006, CareerBuilder.com conducted a survey of 1,150 hiring managers and found that 25 percent of them reported using search engines to screen job applicants and one in 10 said they used social-networking sites. More than half of these hiring managers chose not to hire an applicant after viewing their online profiles.

"When I'm talking to HR people, it's just a reminder that one reason to think about not looking at certain sites [when doing background checks on applicants], is that you can't un-ring the bell. You want to make a decision based on their qualifications," says DeBacker.

Another view of this issue is expressed by the Delaware law firm of Young, Conway, Stargatt & Taylor, LLP published on their blog site, The Delaware Employment Law Blog, where they identified ten reasons employers should conduct online screening. Among the ten are:

  • Resume Fraud. An estimated 52 percent of applicants lie on their resumes.
  • Limited Access to Information. Employers are reluctant to provide more information than required and hesitant to respond to reference requests.
  • Screen Out Bad Apples. The U.S. Department of Labor estimates that the average cost of a bad hiring decision can equal 30 percent of the employee's potential earnings during the first year of employment.
  • Claims of Negligent Hiring and Retention. Employers can be sued if they fail to use reasonable care in the selection process. Failure to properly screen applicants can result in legal liability.

"Finding the right job applicant is important and has long-range implications for a company," says Amy Murphy, director of Joliet Junior College's Corporate and Community Services division. "We offer professional assistance in the screening process that involves testing, interviewing, and background checking. And we do it for both large and small businesses."

To read more about using online screening, go to:

http://www.delawareemploymentlawblog.com/2008/08/top_10_reasons_why_employers_s.html

http://www.smartmoney.com/theproshop/index.cfm?story=20071213

To find out about job screening services offered by Joliet Junior College, call Amy Murphy at (815) 280-1418, or e-mail amurphy@jjc.edu.

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