Business Management Training 

Seminars listed on this page:

APICS/CPIM Review Courses

The American Production and Inventory Society (APICS) require that an individual successfully complete five tests based on the content of the five certification review course listed below. Joliet Junior College allows supply chain management personnel the opportunity to complete all five of the certification review courses in less than one year. APICS suggests that you take the Basics class first, then take the middle three classes in any order, and then take the Strategic Management of Resources as your last class.

The tests are administered by ASI Testing in Westmont (800)-274-8399. The classes are nine to ten weeks long. They meet on weekday evenings from 6:00pm to 9:00pm. The instructors are assigned by the local APICS chapter. The class fee is $495 for each unit.

Basics of Supply Chain Management (APIC 473)

View course dates and times

This introductory course for production and inventory management personnel and CPIM candidates provides basic definitions and concepts for planning and controlling the flow of materials into, through, and out of an organization. It explains fundamental relationships among the activities that occur in the supply chain from supplies to customers. Participants will review manufacturing systems, forecasting, master planning, materials requirements planning, capacity management, production activity control, purchasing, inventory management, distribution, quality management, and Just-in-Time manufacturing. This class is usually offered in September and January.

Execution and Control of Operations (APIC 482)

View course dates and times

This course focuses on three main areas: prioritizing and sequencing work: executing work plans, implementing controls, and reporting activity results; and evaluating and providing feedback on performance. The course explains techniques for scheduling and controlling production and process operations, and the execution of quality initiatives, as well as controlling and handling inventories. Finally, the course presents techniques for evaluating performance and collecting data for effective feedback. This class is usually offered in October.

Detailed Scheduling and Planning (APIC 481)

View course dates and times

This course focuses on the material and capacity scheduling and planning. It includes a detailed explanation of material requirements planning (MRP), a technique suitable for use in job shops. The course also introduces another material planning technique, material-dominated scheduling, which is applicable to process industries and other mature production environments. The course explains capacity requirements planning in detail and introduces other capacity-planning techniques, including processor-dominated scheduling. This class is usually offered in January.

Master Planning of Resources (APIC 480)

View course dates and times

In this course, participants explore processes used to develop sales and operations plans, identify and assess internal and external demand and forecasting requirements and formulate an achievable master schedule consistent with business policies, objectives, and resource constraints. The course focuses on developing and validating a plan of supply, relating management of demand to environment, and developing and validating the master schedule

Strategic Management of Resources (APIC 483)

View course dates and times

Determine the relationship of existing and emerging processes and technologies to manufacturing strategy and supply chain related functions. Address three main topics: aligning resources with the strategic plan, configuring and integrating operating processes to support the strategic plan, and implementing change. This class is usually offered in May.


Frontline Supervision

View course dates and times

Today's work environment demands that supervisors do more than just know how to supervise. They must manage to bring about results consistent with organizational goals and objectives. In 1992, Joliet Junior College and local companies determined what essential skills would be required by first line supervisory personnel. With these skills in mind, the Front Line Supervision Certificate Program was created. For almost 20 years, companies have been sending their employees to attend this highly regarded program. The extensive 14 week course has been consistently updated to help frontline supervisors develop speific skils, understanding and insight in such areas as planning and problem solving, and employee motiviation.

Program Overview

Courses place emphasis on practical applications, group interaction and learning through practice and discussion. Course enrollment is limited to 25 students. Classes meet one evening per week for three hours and are held at the Joliet Junior College Main Campus. Students successfully completing the unit sequence will receive a Certificate in Frontline Supervision from Joliet Junior College. Call 815-280-1555 for current dates and course fee.

Course Descriptions

The first seven-weeks, the course unit covers topics such as the supervisors role in management, the environment of the supervisor, planning and goal setting, organizing, delegating and motivating the work force, human behavior, and leadership skills.

Unit One Course Details:

The frontline supervisor is the crucial interface between the organizations management and the vast number of employees who perform the real work of the enterprise. Due to administrative cutbacks in middle management, the frontline supervisor now faces greater challenges and an expanded role in the organization.

Unit Topics

  • Personal characteristics upper management looks for in selecting supervisors
  • The management process includes planning, organizing, staffing, energizing and controlling
  • Balancing between employee-centered and task-centered methods of supervision
  • Improving the quality of work life for employees
  • Effective goal setting characteristics: specific, measurable, attainable, and relevant
  • Workplace planning and systematic problem solving
  • Interfacing the workforce with the computer information system
  • Motivate employees by utilizing a people-centered approach to job design
  • Discuss authority, responsibility and accountability and how they are related

The last seven weeks of the course addresses the techniques, strategies, and legal aspects that should be considered when communicating with employees. Topics include interviewing, conducting performance reviews, training, administering discipline, and employee counseling.

Unit Two Course Details:

Supervisors spend the bulk of their day communicating. Mastery of communication fundamentals is essential to their overall success. Effective communication helps to develop positive working relationships.

Unit Topics

  • Conduct effective employee performance appraisals
  • Behavior clues for a troubled worker
  • Dos and Donts of employee counseling
  • Common errors in administering discipline and discharging employees
  • Learn the six key steps to a systematic approach to training new employees
  • Discuss training methods, visual aids, and alternative types of training resources
  • Interviewing job candidates and making the selection
  • Designing an orientation program for new employee

Certified Purchasing Manager

The Department of Labor states that the employment of purchasing agents will experience faster than average growth as more companies demand a greater number of purchased goods and services. Earn a certificate of completion from Joliet Junior College after successfully completing the three classes listed below. These classes will also prepare the student to take the Institute of Supply Chain Management (ISM) certification called the Certified Professional in Supply Chain Management (CPSM). ISM is requesting that all Certified Purchasing Managers (C.P.M.) consider bridging to this certification, or if not presently C.P.M. certified, consider this certification in lieu of the C.P.M. The CPSM credential will be relevant internationally and reflect the expanded knowledge, skills and abilities needed to be a successful supply management professional.

Certified Professional in Supply Chain Management (CPSM) Certification Information

To acquire the CPSM, you must either pass three CPSM exams or if you currently hold a C.P.M. certification in good standing, you must pass a single bridge exam. (See the ISM website www.ism.ws for additional work experience and educational requirements). Joliet Junior College is one of the first organizations in the Chicago area to offer courses designed to assist the student’s preparation toward successfully completing these exams and earn this exciting new certification. All class materials and books are included in the class fee. The Certified Professional in Supply Chain Management (CPSM) examination is offered by the Institute of Supply Chain Management (ISM). (See the ISM website www.ism.ws for additional work experience and educational requirements).

CPSM Module One: Foundation of Supply Management (NAPM 511)

View course dates and times

This module addresses topics such as cost control, financing, contracting, negotiation, international business, social responsibility, sourcing, and supplier relationship management. Understand the process for competitive bids, quotations and proposals with specifications, terms and conditions. Conduct negotiations with suppliers. Administer a department budget and cost management program. Perform cost/benefit analyses. Identify sources of goods and services both national and international. Manage effective relationships with suppliers.

Call 815-280-1555 for dates, times and course fee.

CPSM Module Two: Effective Supply Management Performance (NAPM 512)

View course dates and times

Discuss subjects such as forecasting, logistics, materials and inventory management, organization and department assessment, planning, project management, product development and quality. Analyze data on current and future global/domestic market conditions. Develop supply forecasts. Implement a warehouse and inventory system. Resolve cost variances and establish performance criteria. Manage project management activities. Administer a supplier certification program.

Call 815-280-1555 for dates, times and course fee.

CPSM Module Three: Leadership in Supply Management (NAPM 513)

View course dates and times

The main topics of this course include leadership, risk and compliance, strategic sourcing

Learn to implement a strategic supply management plan based on market conditions, business needs and available resources. Develop a risk profile in accordance with contracts, laws, regulations and organizational policy. Standardize strategic sourcing procedures. Determine in sourcing and outsourcing decisions.

Call 815-280-1555 for dates, times and course fee.

For more information, email Michael Sillar at msillar@jjc.edu or call (815) 280-1555.